Problems in business are not usually complicated or unique. Solving problems might require a complex solution, but unless they are clearly stated and agreed on in the first place, it will be hard to find the answer or the motivation to fix things. Business owners, managers and professionals always solve problems better if that are clearly stated.We need more sales
- Our profit margins are too low
- Debtors are too high
- Customer feedback is poor
- Employee engagement is low
- Our brand doesn’t stand out
Identify the problem then equally as important, agree on it, and then you can get to work. Often the reason it is difficult to agree on a problem is that people can seem overwhelming if we don’t know there is a solutions. It’s as if saying it out loud makes it more real, or more likely to get worse.
Being in denial about a problem doesn’t make it go away, it just makes it more likely to grow as an issue.